This Privacy Policy ("Policy") explains how Redway Marketing LLC, doing business as Terplandia ("Terplandia," "we," "us," or "our"), collects, uses, shares, and protects personal information in connection with terplandia.com (the "Site") and our business-to-business sale of cannabis-derived terpenes. By using the Site, you agree to the practices described here.
Terplandia sells strain-specific, water-clear cannabis-derived terpene ingredients (0% THC / 0% CBD) to brands, manufacturers, formulators, and other business customers. Our Site is intended for individuals who are at least 21 years of age.
1. Information We Collect
Information you provide
We collect personal information you submit directly, such as your name, business name, email address, phone number, shipping address, and order details, when you:
- Complete a contact, sample-request, or wholesale-inquiry form.
- Place or coordinate an order with our sales team.
- Subscribe to email updates, strain drops, or promotions.
- Communicate with us at sales@terplandia.com or by phone or text.
Information collected automatically
When you visit the Site, we automatically collect certain technical information, including:
- Device data: operating system, browser type and language, and device identifiers.
- Usage data: referring website, pages viewed, time on page, and access times.
- Location data: we may log your IP address to estimate general location for shipping and regulatory compliance.
2. Cookies & Analytics
We use cookies and similar technologies to operate the Site and understand how it is used. We use Google Analytics, which may transmit usage information (including your IP address) to Google. You can control cookies through your browser settings and learn about Google Analytics opt-out here. Where required, we honor recognized opt-out preference signals such as Global Privacy Control (GPC).
3. How We Use Your Information
We use the information we collect to:
- Facilitate sales: respond to inquiries, prepare quotes, and process and fulfill orders.
- Provide documentation: share COA/SDS and other product information you request.
- Communicate: send order updates, new strain expressions, and industry information.
- Marketing: send newsletters and promotions (you may opt out at any time).
- Improve and secure the Site: troubleshoot errors, prevent fraud, and optimize user experience.
- Comply with law: meet legal, tax, age-verification, and regulatory obligations.
4. How We Share Information
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We may disclose information:
- To service providers that perform functions on our behalf (e.g., web hosting and analytics such as Google Analytics, email/CRM platforms such as Mailchimp or HubSpot, payment and shipping providers).
- For legal reasons, to comply with law, respond to lawful requests or subpoenas, or protect the rights, safety, and property of Terplandia, our customers, or others.
- In a business transfer, such as a merger, acquisition, or sale of assets, in which case information may transfer to the successor.
5. Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this Policy, including to provide products and services, comply with legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.
6. Your California Privacy Rights (CCPA/CPRA)
If you are a California resident, you have the right to:
- Know / access the categories and specific pieces of personal information we have collected.
- Delete personal information we have collected, subject to legal exceptions.
- Correct inaccurate personal information.
- Opt out of the "sale" or "sharing" of personal information (note: we do not sell or share personal information).
- Non-discrimination for exercising your privacy rights.
To exercise these rights, contact us at sales@terplandia.com or (858) 251-9766. We will verify your request and respond within the timeframes required by law. You may use an authorized agent to submit a request on your behalf.
7. Age Requirement
Our Site and products are intended for the licensed cannabis and manufacturing industry. You must be at least 21 years of age to use this Site or place an order. The Site is not directed to children, and we do not knowingly collect personal information from anyone under 13. If we learn we have collected such information, we will delete it promptly.
8. Data Security
We use industry-standard administrative and technical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security of information transmitted over the internet.
9. U.S.-Based Operations
We operate in the United States. If you access the Site from outside the U.S., you understand your information may be processed and stored on servers located in the United States.
10. Changes to This Policy
We may update this Policy from time to time. Material changes will be reflected by updating the "Effective Date" above. Your continued use of the Site after changes take effect constitutes acceptance of the updated Policy.
11. Contact Us
Questions about this Policy or our privacy practices? Reach us at:
Phone/Text: (858) 251-9766
Email: sales@terplandia.com (call, text, or email)
Web: terplandia.com